Confidentiality of client information is of paramount concern at Xenia Healing Center. It is the responsibility of each employee to ensure that potential clients (e.g., potential clients that connect to the call center), current clients (e.g., in treatment at one of our centers), and past clients (e.g., Alumni) information is protected. The sharing of this information to unauthorized individuals within the company or to any entities (individual or otherwise) outside our organization constitutes a violation of Health Insurance Portability and Accountability Act of 1996 (HIPPA) privacy and security rules.
The company has established an expectation of employee behavior, processes, and systems to ensure compliance with HIPPA regulations. In the event an employee of our company willfully decides to violate these guidelines of confidentiality and information protection, monetary fines may be imposed by the U.S. Department of Health and Human Services and legal prosecution by the Company may apply.
Not only does Xenia Healing Center view the actions of employees who share such information as a violation of HIPPA, but also interprets such acts as having a significant negative business impact in multiple areas of business operation including financial, business development, and ensuring the highest quality of care is provided to our clients.
If such actions are believed to have occurred, the company will take immediate action to investigate and impose appropriate rectifying action, as the company deems appropriate, up to and including legal prosecution and termination of employment.